Privacy Policy

Welcome to Callixe (“Site,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase on callixe.com (“Site”), or communicate with us through any of our services (collectively referred to as the “Services”). “You” and “your” refer to anyone interacting with our Services, including visitors, customers, and other individuals.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When updates are made, the revised policy will be posted on our Site with an updated “Last Updated” date.

Personal Information We Collect & How We Use It

Information You Provide Directly:

  • Contact details: Your name, address, phone number, and email
  • Order details: Billing and shipping addresses, payment confirmation
  • Account information: Username, password, and security questions
  • Shopping behavior: Cart activity, purchases, reviews, loyalty points
  • Customer support: Information provided during communications

Information We Collect Automatically (Usage Data):

  • Device, browser, IP address, and network data
  • Pages visited, time spent, and interactions
  • Data collected via cookies, pixels, and similar technologies

Information from Third Parties:

  • Vendors such as Shopify and payment processors
  • Ad platforms and analytics tools

We use the information we collect to:

  • Provide and improve our Services
  • Process orders and payments
  • Manage accounts and shipping
  • Communicate with users
  • Enhance security and prevent fraud
  • Send marketing communications (where permitted)

Cookies

We use cookies and similar technologies to improve your experience, enhance functionality, and support analytics and advertising. You can manage your cookie preferences through your browser settings. Please note, blocking cookies may affect your experience on our Site.

Our Site does not respond to “Do Not Track” signals.

Disclosure of Personal Information

We may share your information with:

  • Service providers (e.g., payment processors, IT support, shipping partners)
  • Marketing and business partners
  • Affiliates within our corporate group
  • In the case of a business transfer (e.g., merger or acquisition)
  • As required to comply with legal obligations or protect our rights

We do not sell or use sensitive personal information without your consent.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately before engaging with them.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided personal information to us, please contact us, and we will take steps to remove it.

Security & Data Retention

While we use security measures to protect your data, no system is entirely secure. We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the personal information we hold about you
  • Request corrections or deletion of your data
  • Receive a copy of your data (data portability)
  • Opt-out of sales, data sharing, or targeted advertising
  • Limit or object to certain data processing
  • Withdraw consent where applicable
  • Appeal a denied request

You can manage communication preferences through unsubscribe links or by contacting us directly.

In some cases, we may request verification of your identity before processing certain requests. Authorized agents may submit requests on your behalf.

Complaints

If you’re dissatisfied with how we manage your data, please reach out to us directly. If the issue remains unresolved, you have the right to lodge a complaint with your local data protection authority (EEA users: Please refer to the List of Supervisory Authorities).

International Users

We may store and process your personal data outside of your country. For transfers within the European Economic Area (EEA), we rely on standard contractual clauses or other approved mechanisms for data transfers.

Contact Us

For any privacy-related questions or to exercise your rights, please contact us at:

  • Email: [email protected]
  • Mail: 330 North Brand Boulevard, STE 700, Glendale, CA 91203, USA

Callixe is the data controller unless otherwise stated.